[Resolved] IFB — Faulty Microwave oven

SujthV

Address:

Bangalore, Karnataka

Oven fails to heat the food. Food will always remain cold for whatever amount of time set in oven. I had registered a complaint on IFB Customer care[protected] on Monday, 16th of December and the ticket number is 12045635. It'a already been almost 5 days and no one from IFB is contacting me. When I contacted IFB Customer care again, they provided me with some Service center numbers where no one is responding for the registered complaint when contacted. My oven is still in warranty. The warranty provided for couple of parts is for 3 years. I had purchsed it in Janauary 2012.

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Complaint marked as Resolved

The company had contacted me but charging too high for the repair almost 75% of the Oven cost and no consumer would be ready to go for it. So I recommend everyone to NEVER buy any OVEN from IFB company.

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Comments

Madhumita Sen

from Chennai, Tamil Nadu

sir,

I bought a Microwave 38src1 oven online from snapdeal on 19th January...On 20th the IFB technician came down

to check the product and told me the Microwave door alignment is not proper and it would not start.i registered a

complaint on 21st with the IFB service centre asking for a complaint sheet so that i could return back the product

to snapdeal.My 1st complaint number was 14734957, 2nd number 14757089.from 21st i have been calling them

regularly asking for a complain sheet.They promises me everyday that they would be coming but till date they

haven't turned up.I am worried coz i am unable to return back my product...