[Resolved]  IFB — For changing my washing machine

Address:Bathinda, Punjab, 151509

Hello its varun bansal, i am writing here to compaint against my newly bought two IFB fully machine that it is distorting our clothes too much that newly bought clothes after washing looks like too old and u can say fate hoye . We compainted about it so many times but they hadn't listened us. They are just telling us they will repair but we have got repaired our one of two machines but we r facing same problem. So that why reason i wanted from u to change my machine inatead of getting talks like that we will repair or do. anything else i just want to replace it with new machine because i had invested Rs-40000. When i asked retailer about my problem they simply said that this model IFB AW7201 RB is defected built by company. But now what can i do. Plz just solve my problem and i just want to change my machine without any discount charging and to replace it with new one or another model.
I hope u will solve my problem
My email is [protected]@gmail.com
My mob no. is -[protected]
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Dec 5, 2016
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2016
IFB Industries Customer Care's response
Dear bansa,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Verified Support
Oct 21, 2016
IFB Industries Customer Care's response
Dear  bansa63

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Nov 04, 2016
IFB Industries Customer Care's response
Dear Bansa
 
You can however exchange your machine at a good price by availing our exchange offer.  For more details please visit our website http://www.ifbappliances.com/exchange.html
 
IFB Team
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