IFB — Frequent Unserviceability of Washing Machine

Address:

Kutch, Gujarat

I bought Elite VX washing machine in Apr 2013. This is the fourth time the machine has gone unserviceable. This time it has developed rumbling sound from its drum. Same was reported to the customer care, technician visited however he didn't have required spares and has returned with a promise to return soon with the spares. Last time PCB board developed some problem and was replaced in 38 days. This time i am hoping for better results. My ticket no is 14987100. Request intervention expedient action.