[Resolved] IFB — Front door washing machine

sudarsanmani1976

from Chennai, Tamil Nadu

Address:

600042

I have logged a ticket on 14th july 2016 ref # [protected] regarding operational issue in washing machine.

Till date no response from ifb's service partner.

When i escalated to ifb customer care there is no concrete action taken till date and looks like ifb has no control with their service partner as i did not even receive either a msg or call till date.

Need concrete action from ifb to resolve the issue. Machine is under amc and for no fault customer is getting screwed by product manufacturer and their service partner

Was this information helpful?

No (0)

Yes (0)

Mar 16, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2016

IFB Industries Customer Care's response Dear Sneha,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Jul 22, 2016

IFB Industries Customer Care's response Dear Sneha,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.

Related IFB Industries reviews

View all 6868 IFB Industries Reviews

Comments

Sneha Bhavan

from Ernakulam, Kerala

Sir,
I have bought a new IFB Washing Machine and it has been delivered on 10th July. But so far they have not come for a demo or to set up the machine. I received sms with ticket no.[protected].
Kindly do the needful at the earliest.
Thanking you
Yours sincerely
Custemer