[Resolved]  IFB — Front Load washing machine drum not replaced after 3 visits from IFB

Address:

Mumbai City, Maharashtra

Complaint no.14182362 on 3rd November2014 servicemen came to check the machine, but none rectified it. 2nd complaint on 14th November with same ticket a person came and told that drum and fron rubber need to be replace and today 19th November a person came and just replaced a heater and not drum and rubber. I called helpdesk but they dont have any answer to this that why technican came without drum. My clothes are getting torn during washing and IFB has nothing to do with customer service. This is very disappointing...