IFB Home Appliances — Washing Machine

Address:

Ludhiana, Punjab

Rubber packing inside front door of Machine is sagging/loose & clothes get stuck during washing. Complaint No[protected] lodged with Service Centre No- [protected] on 22 Jan 15.Some one came on 23 Jan 15 (evening), saw it & went back. On telephonic request to local Rep (who came on 23 Jan) I was told that the required rubber is not in stock & has been demanded.It has been nine (9) days now & no one has resolved the complaint. Local Reps are not attending on phone even. Machine 7 Kg direct-drive is within warranty vide ID-3395872. Please expedite all concerned & resolve the issue.This attitude on complaint gives a very negative reputation to the company. Partap Singh Ludhiana