[Resolved]  IFB — Horrible experience with IFB washing machine technicians and managers

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Bangalore, Karnataka

I had terrible experience with the technicians working in IFB bangalore. Water was not coming thought the water inlet and We registered a complain and some technicians (vijay and Sathish ) had come to see the machine. They did some small things and told us to take AMC contract as these things would be covered under the contract. Even though our prev experience with IFB people were bad we decided to try the annual contract. After taking the contract 1 week later when we on the washing machine, MCB started tripping. Again we registered a complain complain no : 15498028. Again these people came after repeated calls, spoiled the entire drum, gasket etc and said they will come with the parts within 2 days. For past 2 weeks our washing machine is not working. No one cared to come and today when I called customer care they said the ticket was closed saying issue is resolved . I called the area manager Praveen 3 times and the only reply from him was they will call u back. All the managers in IFB are also irresponsible . I spoke to Senthil, Praveen Kumar..not only they did not listen to our issues, they don't take any action against it. We have decided to file a case in the consumer court for this irresponsible behaviour and service. We would never recommend anyone to buy any of the IFB products.