[Resolved] IFB — IFB Cheating name of free service | |||
Dear IFB, I am Vivek from Chennai, I was bought IFB front load 8kg washing machine 4 months before but while purchase from Nerkundram IFB point and sales person said 3 month once free service with out spending even single rupee from customer end so I am ready to choose IFB from my end, now I am getting bad smell from tub so I was raised complaint request to IFB, Another couple of days service person came and tried to run 15 min wash and drain (these thing I can do by myself) asked me to buy 5 pack of tub cleaner each cost 160 RS so total 800 Rs I am shocked to hear this from IFB executive( is this sales executive or IFB executive?). So 3 month once I need to spend 800 Rs so at the end of the 4 year 12800 Rs for only service? Even not cleaning filter and IFB executive only concentrating on selling the tub cleaning powder and washing liquid, filters etc.After 3 days I got call from IFB executive so I was explained all the situation but while speaking to him simply he said to send again executive and disconnected the call (well behaviour from IFB Customer service). Almost 2 weeks gone no one is came? IFB needs only customer money but not customers. This is the my first and lost business from IFB, Sure I wont recommend this to anyone. Over all 37000 Rs Machine+1350 rs Stand + 1300 cut out=39650+ 12800(service)=52450 rs for 4 members? Even within warranty your service is worst, then after warranty period??? Please tell to your executive At least clean the filter with in service period. Regards Vivek.s Mobile number:[protected] Was this information helpful? | |||
Apr 21, 2016 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
What is use of notify ??? Even there is no service totally worst
Reply
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information