Submit a Complaint
Washing Machines
IFB Industries

[Resolved]  IFB — IFB Digital 5.5 Washing machine, Problem since march 2013 - Getting PRS/PR5 error almost every 2nd month.

Address:Bangalore, Karnataka

IFB technical team is coming to my house and providing temporary fix to the problem and going away. I have more than 15 ticket numbers for the problem since 2013. Now my washing machine is not working since 14th Oct - today is 27th, every day I am getting excuse for problem to resolved/part to be replaced in next 2-3 days. TICKET Number[protected]. I have contacted customer care many times, ensuring best/quick service all the time, but waste of time. Old Ticket numbers: 12 Aug[protected] 18th July[protected] 7th March[protected] 7th Jan[protected] 29th Oct[protected] 21st Sept[protected] 28th July 11192195 14th July[protected] 9th May[protected] 20th April[protected] 28th March[protected]
Was this information helpful?
No (0)
Yes (0)
Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Oct 28, 2014
IFB Industries Customer Care's response Dear Saurag,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Nov 26, 2014
IFB Industries Customer Care's response Dear Saurag,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 
1 Comment

Related IFB Industries reviews

[Resolved]IFB Microwave 30sc1 + Grill + Convection - Repair of Microwave under Warranty2[Resolved]Ifb Washing Machine - Eleena Brand - Service below Standard14[Resolved]IFB Washing Machine - Awaiting for installation Demo11[Resolved]IFB Washing Machine - NON ATTENDING COMPLAINT IN WARRANTY PERIOD10[Resolved]IFB Washing Machine - Poor service quality86
View all 6868 IFB Industries Reviews

Comments

Team, get this rectified permanently, even the board which was replaced 2 days back is skipping time and hanging for 10 mins. If we restart the washing machine it start working. Problem is not closed for latest ticket number 14020466
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    View all 6868 IFB Industries reviews & complaints
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information