[Resolved]  IFB — IFB Washer 9kgs and Drier 7 kgs stopped working request for replacement

From K.M.Karumbaiah Coorg Trails Main Road Madikeri – 571 201 Kodagu Karnataka Email: [protected]@gmail.com Mr. Karthik Area Sales Manager IFB, Bangalore Sir, Sub: Complaint regarding IFB Front loading washer 9kg and drier 7kg machine model supplied by your company on the 26th of June 2012 This is to bring to your kind notice that I had bought a IFB washing machine cum drier 9kgs Model number[protected] from your showroom in Mysore. Ever since I bought this machine it has been coming for repair. Several times the board was changed. But still the machine would vibrate like mad. It never functioned properly. I had paid a whopping amount of Rs. 55989/- for the machine. Every time I complained about the machine not working you delayed in sending the service personnel. Later I realized that it was a faulty model machine which you had stopped manufacturing. The machine carries a warranty of 4 years. Last time the sevice personnel turned up after much persuation and told us that all the wires inside the machine snapped off and disconnected because of the vibration. Now I kindly request you to replace the machine with a proper good machine ( washer and drier) at the earliest and oblige. In case you do not respond to this request of mine I will be forced to take necessary action for replacement. Herewith I am attaching all the receipts and documents given by you during the time of purchasing the machine. Thank you Yours faithfully Karumbaiah