[Resolved]  IFB — Ifb washing machine disappointing service provided by the ifb, customer id: 2901809

Address:New Delhi, Delhi

I have been a loyal customer of IFB for almost past 15 years. Recently, 2 years back, I had bought a new IFB machine. I didnt have any problem with it until one day I got a call from IFB that my machine's service is due. It was my biggest mistake to agree to get it serviced.From the day the IFB engineer had serviced it, my machine is not working properly. It starts automatically and when I operate it, it stops in between. I had been calling IFB officials for past 2 weeks now. First, they dont send the engineer, and when they do, the engineer just comes and spends 5 mins and say it will be fine now. But again the problem crops up. I am highly disappointed with your service. Never had such a bad experience with any company.
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Mar 15, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 22, 2014
IFB Industries Customer Care's response
Dear Ms. Garg,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Apr 25, 2014
IFB Industries Customer Care's response
Dear Ms. Garg,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com .

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.
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