[Resolved] IFB — IFB washing machine fraud

Ajit Raghavan 2016

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400071
Website:	www.ifbappliances.com/laundry/washing-machine.html

I had made a complaint for a washing machine, the machine is at a senior citizen's house. The repair person from IFB franchise in Mumbai Ghatkoper had come home they repaired and took almost Rs 5300 and refused to give us the old spare saying it is a company policy. The problem has started off again after 2 days. This is a clear case of cheating a senior citizen by IFB . They also refused to get into an AMC the first time and when insisted gave a form without covering the plastic parts . The service company Global is fraud and I feel IFB is hand and glove with such fraud agencies.

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Sep 24, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2016

IFB Industries Customer Care's response Dear Ajit,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team