[Resolved]  IFB — IFB washing machine not working

Address:Coimbatore, Tamil Nadu

My name is Saravana kumar my complaint number is 11737502, nun of the service technician is answering the call nor IFB executive Mr. Nanda mobile [protected] is also not answering the call. My machine is in AMC since I purchased. Motor is failure technician has taken the motor and repairing. One of the worst service. I never recommend IFB machine to any one and I will never buy IFB in my lift. I am going to through the machine to dust bin
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Mar 16, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2014
IFB Industries Customer Care's response
Dear Saravana kumar,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Complaint comments 

Comments

Dear Sir
I have IFB washing machine Senorita DX. Since 23 August we have been complaining but no one is responding to our problem. Our complain no is 13681068. We are in Amc. First the tecnician comes and says its door problem then they say its control panel problem. Now no one is answering. I have a heart patient (my father) and a 8 month old kid at my place and your tecnicians very well know about this situation still no responce. We only get to talk to your costomer executive Mrs. Laxmi. Your senior person Mr. Abhishek is not ready to talk to us nor is he picking our calls. I have already called many times and also emailed my complaint 2 times but we only get computerised reply that someone will get in touch with us. I have recommended IFB to many but today I feel sorry for my reccommendatio. Dont know if this will get rectified. Very sad experience with IFB.


regards
Uma.
sir,
My washing machine (IFB-ELENA DX, 5.5Kg) not working for the past 10days. i have been trying the customercare since then. At last i booked the complaint on 13.09.2014. My complaint number is 13784099 and customer id :2411436. Yesterday company representative came casually to my house without any tools/parts. Informed us that he need some time to attend the problem.
How long should i wait that my problem be rectified?
sir, pls interfere in this issue and solve the problem at the earliest.

regards.

RAJENDRA KUMAR.B
[protected].
[protected]@gmail.com
awaiting for immediate response please
Sir,
My washing machine (IFB-ELENA DX, 5.5Kg) not working for the past 10days. i have been trying the customercare since then. At last i booked the complaint on 13.09.2014. My complaint number is 13784099 and customer id :2411436. Yesterday company representative came casually to my house without any tools/parts. Informed us that he need some time to attend the problem. How long should i wait that my problem be rectified?
sir, pls interfere in this issue and solve the problem at the earliest.
regards.
RAJENDRA KUMAR.B
[protected].
[protected]@gmail.com
good work is being executed
ifb wasing machine not working

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