[Resolved] IFB — IMatrix Worst service

KarthikeyanSanthanam

from Tirunelveli, Tamil Nadu

Address:

Chennai, Tamil Nadu

Hi Team, I own an IFB washing machine top load. I am facing issue with the machine since Feb, 2014. I registered four complaints through customer care number and all were closed without any feedback from us. Till date we were facing issue with the machine. My complaint details are as follows, Feb 20 - [protected] Mar 7 -[protected] Apr 11 - [protected] May 10 - [protected] My sincere suggestion to IFB is please do not give your service to some irresponsible third party franchise and leave your customer in pain. After all thoughts and hope we come to your product and all you give back is such an painful experience.

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Mar 20, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 27, 2015

IFB Industries Customer Care's response Dear Karthikeyan,

We apologize for responding so late on your issue, We have forwarded your complaint to the concerned department, and will revert at the earliest with further updates.

IFB Team.

Verified Support

Jun 01, 2015

IFB Industries Customer Care's response Dear Karthikeyan,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.