[Resolved] IFB Industries — Air conditioner

lakshmi kantha

from Visakhapatnam, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh, 530024
Website:	www.ifbindustries.com

Complaint no. [protected] dated 7th may 2016 is not yet resolved. Complaint was attended by the technicians but not resolved.

Technicians from service center attended and repaired by charging rs.1500/-. But the problem remained.

We were contacted by customer care and an incidence 'e123433' has been generated in your escalation channel system on 15th may 2016.

Mr. Satish/tech/serv. Engg visited on 17th may 2016 and checked the machine. He informed that most probably the problem could be relating to gas or compressor. We requested him to send us an email to g. [protected]@grk.In in this regard, to decide on the matter. However, till now we have not received any mail and no response from the service engg when trying to contact him.

Request to resolve the problem at the earliest.

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Mar 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 21, 2016

IFB Industries Customer Care's response Dear Lakshmi Kantha,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.