IFB Industries Complaints & Reviews

I have an ifb senator 6 kg washing machine on amc since last few yrs paying 5000 rs annually. Yesterday machine was not spinning at high speed. So complained with and rep from enigma enterprise pune tele no.[protected] gave a bill of rs 7980.. Bill no. 4595 charged for harness, timer n blamed everything on rat damage. Harness understood but timer also charged. The machine are to be rat proofed as ifb selling machines in india which are...

Purchased 8kg ifb washing machine from flip kart and it got delivered on 3rd june 2017 and have given a call to customer care to arrange a technician for installation and demo[reference number – 5013812], but the next day i got a call from a technician - really, he was a seller than a technician he wants to sell stand and cover, when i refused then he said at least you buy a filter or detergent.

When i told him customer care...

I have an ifb senorita vx which stopped working in april. I raised a service request on april 23rd, 2017 (At mudigere, chikmagalur, karnataka) where the service center responded but was not able to fix the problem.

However the technician closed the service request in the system.

I subsequently raised another service request (Number [protected]) which has still not been attended to.

It has been...

I had made a complaint on the customer care for non functioing of my dishwasher on the 30th of may and was told that the systems are down and they cannot give me a complaint no but they will send someone and send me a complaint no once systems were up.
When none came i made the complaint again on the 3rd of june - complaint no [protected] and have been following up since but no response.
I have also been given some technical...

I live in bangalore,
I have a senorita front loading washing machine.
Recently had a problem, when diagonised the drum bracket on the back side was cut.
The service guy instead of offering to change the bracket, replaced the entire drum and made a huge bill of 12000.

This definetly cheating, no ifb company service representative is reachable, the entire service is left to mercy of some service dealer.br...

I have one elena dx. It is running but when it comes to end point the electric connection of the entire house shut down i. E., fuse of the main switch blast and the electric connection shut down. It has been occurring since two weeks. We are facing too much problem. Please help. Our address is.
Rajat sinha, saratpally, jafala road,
Near tarun sangha club, po. Inda,
Kharagpur, pin. 721305, west bengal.
Mobile...

Hello... As i am using the sarena sx 6.5 kg washing machie. It is not in good condition since last 10 days. So i have called the ifb care persons as well as their head person of my region. But he behaves very rudely and answer the call very badly. So what should i do. Whether the care person will come at my home for repairing or he will same as like now.....

I logged a complaint ([protected]) about AC not cooling on 28th May 2017 but no technician visited the site in spite of daily follow-ups and booking appointments with the customer care team. Finally I escalated the matter to Mr. Chintan Bhavsar ([protected]), who promised a resolution by 5th June 2017, however the IFB team closed the complaint without visiting and giving a resolution. I would suggest not to purchase IFB products due to appalling...

I purchased the machine 3 and half years back on 20th of may i had complaint with the machine (Huge sound) the complaint number is[protected] and customer id is 3846399. 2 days later a service person came and verified it and said drum complaint and it has to be changed. But till this time no response on it. When i call the service centre that is in kerala trivandrum the number [protected] the response is very poor. They are telling it will...

I purchased a cooker hood ifbgs90tpl (Serial number 002410) from m/s maruti homeappliances 38/243 madhyam marg, near rajat path, mansarovar, jaipur on december 20, 2016 against the invoice number 359 dated december 20, 216. When this appliance was installed in the third week of january 2017, the touch pad of it did not work properly (It was very erratic, sometimes it works and sometimes it does not). The mechanic mr trilok singh, who attended...

We had lodeged the complain about demage in rubber ring. Washing machine was purchased in december, 2016 and is under 4 years company warranty. Now they are not replacing demaged rubber ring and asking for the payment of new replacement, giving some clause of the product warranty.
Other details is as under:
Complaint no. [protected]
Complaint to ifb complain center.
Registered contact no. [protected]
Alternate...

I have lodged a complaint with ifb customer service about my Washing machine. I didn't get any response until now.
This is the worst service I have seen u people don't even deserve respect.
These people don't even think of their customers
Please don't buy ifb goods...

Hi,

I got the delivery of ifb - washing machine on 15th april 2017. Next day after demo/installation, when i used to product first time, it gave some weird sound. So i powered off the washing machine and call the customer care for technical support.

Exact issue - during the spinning process (Last stage of washing), something is hitting inside the washing machine and making loud noise and i feel that vibration...

I am an army officer and i own a ifb senator 6 kg front loading washing machine (Customer id 3163286). I have been robbed of my hard earned money by fraudulent agents who were sent by your employees under what seems to be an organised racket. I have been posted in punjab, rajasthan and haryana but never did i face this type of rip off from ifb employees.
The washing machine was working fine in my previous residence here in pune. When...

Dishwasher - f5 error

Complaint no [protected], raised on 29 may 2017, no response so far, even with followup - we receive a vague response as ""we are looking into the matter and will revert shortly."

God knows where they are looking!!

Upon calling the customer care[protected] only response is we'll highlight to "concerned" and revert back to you.

No revert so far....

I called customer service for my washing machine repair in hyderabad. The peraon from IFB team came and he's seen the machine and didn't check it. He said that timer has spoiled. And you wont get timer if available i will be back and the timer cost is rs.3000. For this information he has taken rs 400 has service charge even if repaired or not repaired. I demand expalnation how can one take money without proper invistigation and without service....

I bought a washing machine a week before. It is repaired as soon as i buy. After one week a service man came and repaired. When he holding the wire it will work it was done for two times then the third time it was work automatically. But after forty mts when i wash my clothes machine was under same problem. What to do and where to talk i donot know. Kindly arrange another machine for me. Thank you. Pls. Reply me....

Ifb aw60-8061 washing machine stopped working and gave it to a dealer and they are still working on it to get it fixed. Such a worst service with ifb and i am fedup using the ifb product.

Please ask the authorized repair centre to fix the issue.
Ifb aw60-8061
Serial no :[protected]
Job code : 2468376
Call date : 12/april/2017

Service centre : sri sai engg
[protected] /[protected]...

Hi i bought ifb senorita vx washing machine worked fine for four years. Started giving problems right after completing warranty. Shows taco error. I called customer care they replaced motor. I am sure this not the case of motor. The problem still exists. Now they need to change pcb? What do i do? Already paid 7000 for motor. Please help...

I buy Microwave which is out of warranty period and has started giving problem. I need to be resolved as the microwave is not very old one. My address is Rajiv Kumar, 67-D, Partap Nagar, Patiala [protected]. Please expedite its repair in order to make the product useable. Thanks...