IFB Industries Complaints & Reviews

Hi,

I called ifb customer care., spoke with Naveen Rai and he gave me another number and he disconnected.
I called him back to ask why he disconnected, and he started shouting and being rude.
I want this to be investigated and taken action.
Secondly, was waiting for the service person to come for my IfB washing machine servicing and its been a week i am waiting for the same.

Need an action...

Hi Team,

I purchased IFB fully automatic washing machine top loaded in the month of April'17 and for that engineer came for installation on 4th April 2017. After installation he suggested me to take water softener (INR 1800) which will help to enhance the life of washing machine.
We have taken the same as he was mentioning that it is approved by IFB only. After 2-3 days I have done the testing of the same and found...

Hi, i bought IFB Senorita washing machine, which is giving DPError and stops after 3 min.
i tried with different modes but the same problem is all modes....

Ticket no. [protected]
I had purchased a IFB microwave oven 1.5 years ago. It was working fine until two days ago. Suddenly there was a problem in turntable motor, so i requested a visitation of technician. While filing complaint i asked the call centre person that whether there a will be a visiting charge and he said that as the warranty of microwave is 3 years hence there will be no visiting charge.
Now coming to the next part,...

For our ifb w/m elena sx 6kg f/l purchased on 5/8/2012, door lock, self timer and 300v mcb has been replaced by authorised service persons from Karunagapally. For the service and replacement they charged a total of Rs.5700/-. But we feel that it is on higherside. The bill is also attached. Being a most popular brand like ifb, we expect genuinity in billing. Kindly verify the bill and let us know whether the amount is reasonable and that we...

I own a senorita vx model for last 5 year.
The washing machine mode knob was found to work properly. On complained the ifb engineer visited and told me the mother board has got damaged. As i have renewed the amc a year back they told me that will considered in amc.
Along with that he told me the door lock also need to be changed along with this which he said it a practice to change both and i need to bore the cost of 1000rs....

I am calling to schedule a visit under an existing AMC. I cannot do that if no one answers my call. I have called multiple times and stayed on hold for as long as 20 minutes with no response. Is there a way for you to please call me back?

The AMC expires in a little over a month and if there is no action, there wont b much point to your offering the product in the first place. Why boast of a 24/7 service if you dont honour...

Sir, we brought ifb dishwasher in march 2017. Since April there's been some issues caused with the machine. We tried all the customer care possible but nothing helped us. Soon after the service man leaves, machine starts showing f5 or f9 errors. very first service man said that this error is not a big issue just need to clean the pipes and all should work fine.. but as soon as he left same error repeats.. then we called the same guy again...

I am a longtime IFB member and I own IFB senator 6KG. I have been paying AMC regularly for past 2 years.

I raised a request last week on Wed 17th May, 2017. Service engineering came on Thursday, 18th May, 2017 opened the machine and mentioned that couple of parts needs to be replaced.

Since then, I followed-up multiple times, the issue is not resolved.

The service agency is Deepa enterprises....

My IFB washing machine has developed snag. I lodged a complaint with IFB service centre TICKET NO. [protected]. The technician called over phone that he was coming and since I was in market, I requested him to come in the evening or next day but he promised to come but he closed the complaint.
I again lodged a complaint Ticket No. [protected]. Two technician have come and every body promised to come next day with material but no body...

I'm Chandra Prakash. I ordered IFB Front Load Washing Machine through flipkart and got it delivered on 19th May 2017.
Then a demo person came and found that plumbing work is to be done to fit the inlet pipe to the tap. I got that done and called the executive.
The executive (+91-[protected]) doesn't even care to receive the call even after repeated calls.
And I got SMS saying that the corresponding Request ID ([protected])...

We made a complaint related to washing machine on 12/05/2017 but till date there is no respond from company my registered Complain number is [protected] and registered on Name Kalu Ram Soni so we request you support us as company is says that we will provide service with in 48 hours.
Now company have do this service at free of cost as they fail with their commitment....

I purchased sonorita plus in 2002. It was maintned well and till march it was working well. I am taking AMC REGULARLY. In april i have taken amc again. Two days before i had a problem with machine. Service engineer visited and told me that spares are not available u have goe for a new machine.

I was surpriswd to hear that an international company also playing cheap tricks and cheating customers by stopping production of spares...

I had purchased a microvave ifb model 25 dgsci s no 0792 from khandelwal enters jaipur rajasthan. Its turn tray stopped working within a month. I have been complaining again and again but service boy visits and states that motor is defective promise to return wit motor but never do so. The call center number keeps wasting time putting across from one operator to other without any help and then phone gets disconnected. I am fed up as i have...

The customer care person from pune[protected], maharashtra (India) called me to schedule a demo for the newly purchased microwave. I asked them about the working hours, he replied from morning 9 to evening 9. The demo was scheduled at 6.00 on 24th may 2017. But the installation technician called me and telling rudely that the customer care guys were not aware of the working hours and they do not work after 6. I have cancelled my important...

Respected sir/mam,
I live in pune maharashtra. My pincode is 411033. Contact no is-[protected]
I have purchased the front load washing machine of 7kg from vijay sales chinchwad on 13/5/17 and my dealer registered to you at 15/5/17 it was said the the person for demo should come in 2/3 business days but today is the 11th day from my purchase and still the person for the demo has not arrived yet. And i am calling the customer...

Split ac installed by untrained person, gas leaked in a week time of installation, same person came again and done further damage to machine, 8 days gone complaint yet to resolve....

I am using executive plus model of washing machine, i m facing problem of to much noise and vibration from last one month, no one is listning my complaint niether customer care nor local center, 10 times mechanic come to my house but no solution till now, very bad technicall as well as customer service, my latest tkt no is [protected], still pending no one came my repeated call to customer care, local bathinda no..[protected] and on reapeted...

I have purchased Air conditioner in the last month and installation completed on 5th May. After 3-5 days left we facing cooling issue the same we had complaint there, from where we purchased. The only good thing for me was the executive came next day he had checked both of pipping and AC out and filled gas also. I don't know which is a bad luck the same issue have faced again 2-3 days. At first i followed with where we bought it air conditioner...

I will buy washing mascine in 5 year later, every year is stop working, and when i call company maccanic. So maccanic come after one week, and every time tell me this part wanna change this part wanna change. So every year i spend[protected] rs without bill and i don't n how much prize the part and i don't understand y people buy this costly ithem if every year spend so much money...