IFB Industries Complaints & Reviews

My washing machine is not working since aug 9th. I had registered a complaint, the engineer came on aug 10 & said that some card has to be changed. The same card was changed 6 months back, but supposedly it has become faulty again. The machine is under amc & till now the engineer has not come back with the card. I have been again calling the toll free number since the last 2 days, they keep telling that they have escalated, but i have still...

I purchased in washing machine in November, 2016 repeatedly I am giving complaint but no response, I am totally upset with services, because I gave complaint since march, response was worst, still my complaint is pending after 5 month's also, I spoke to many executives of ifb, there no response from their end, worst services. It has only brand name that's all.
Pl do the needful

[protected]
Bandhan...

I bought a 400lt ifb fridge and from 15 th the fridge was not working. I complained to the toll number and got a message of ticket number [protected]. Today i called the local number and a executive named ramakrishnan, committed me to attend by 3pm. When i called him by 3pm he said another time of 4.30pm. When i called him by 4.30pm he didnt attended my call. Five times i called him he was not attending the call.
Then i called one mr...

I have recently purchased dishwasher It always give 5 no erur and machine stop working . I have registered complain on 10/8/2016 my complain no is 18234502 . please do the need ful resolve the problem otherwise i have to take necessary action against IFB. your local customer care is not providing any technician. they said they are running short with the technician...

Service centre toll free numbers available are changed as provided on line the washing machine and microwave both are out of order and need urgent service pl pvovide the details of service centres at meerut and ask them to provide services on urgent basis v. K. Nigam 26 prem prayag garh road meerut mob [protected]...

I have purchased a fully automatic washine machine.. For the last five days i am complaining through customer care. No positive response from customer care. Every time they provide us a new number like 22437182, [protected], 49544712, [protected]. All these numbers will give us a call back after 5 minutes, their call back never received. If we contact again these number will switch off or no response. Such a irritating experience to us. If...

My 1.5 Ton Split AC Customer ID 11040575 is having water seepage problem.
Complaints were raised on 12th July # [protected] and again on 12th August [protected] for the same.
A 3rd Party service provider USP AIR COOL came in on 12th July 2016 and charged Rs 1800/= visited thrice and for each visit charged separately for the same water seepage issue. My First Complaint was why should I pay for inefficient Technicians who just came...

I am having an ifb washing machine, a dishwasher and drier under amc. My washing machine is not working for last 2 months and the local people are just not interested. Their working hours are from 2.00 pm to 5.00 pm. They cannot come other than these 3 hours, keep repairing it by replacing one part after the other every 20 to 25 days in the hope that it might work. Generally they do not pick up the phone and if they do they ask me to call...

Team,

I got the Trolley after 25 days from IFB and more than 30 calls and more than 6 mails to customer care.

In IFB care I spoke with "Santosh", "Suresh", "Sandeep" and other person these are FLOOR SUPERVISORS (Heads of all customer care peoplebut all took time but no solution from them.

They only harsh the people and enjoy them self.

Customer care people giving the fake timing...

We called IFB technician for repairing our microwave which stopped working June 15th 2016 .He saw and said capacitor needs to be changed. He came after 3 days changed the capacitor and started microwave. Bad burning smell came and again it stopped working. He told some other part is not working and he needs to change it. He came back in a week after repeated reminders. He changed the part, again there was some bad burning smell . Then he...

I registered complaint of my washing machine on 02 aug 16 with complaint no 18198220. No one atteneded complaint till today 12 aug inspite of reminding customer care and area manager no of time,

Request for early resolution

Arun gupta

Mail - [protected]@yahoo.com...

Hi since i brought i getting trobuling while using ifb washing machine in frequently ready for repair and in after amc u will charge every time with saying that sorry mam this product u wont get in amc since i brought this machine if i wont take amc shore i will get in amc money new machine in 29/03/16 i had call for repair with bill nos2 267 1947 and company charge such a huge reparing charge almost (4964/-) 15 percent of a new machine now...

The water intake of the machine is not stopping once the machine starts working. The water level is not being detected automatically and the level is always set to 10 without any change. Inorder to stop the water flow the water pipe is being manually closed which affected the smooth functioning of the machine. We managed to use it somehow but the clothes became stained yellowish...

I have been complaining about my washing machine since 25th july 2016, but till date nothing happend. These service people are just a piece of crap!!! Every time I call them to complain they will say " tomorrow it will be done"..and their tomorrow doesnt seem to come any day.
Why open service center when they dont wanna move a bit?

Very third class response, very dissappointed and beyond that angry like anything.br...

Senorita aqua vx
6 kg 1000 rpm

Door is not closing easily.

Our number is [protected].

I have never seen this kind of jerk and idiotic quality less worthless worst company. Very ashame of your services and response. Whirlpool are very best comparing with u. I request all of the customer to shift over to whirlpool...

I am a victim of IFB Industries by not resolving the Complaints and cancelling of Dockets raised by me since 2 months, stating that customer is out of station even though we are station. My Cust.ID:10258183.

i booked a complaint on 17-june-2016 with docket no:[protected] service person was attended call and told that PCB is faulty and he will book complaint for replacement of PCB. but till 8-july-2016 no body was attended...

Ifb it's really very worst service provider for the customer.

The area dealer (Chittoor) a. P told that m c u board not available. He is repeatedly telling the same reason for the past 35 days, also he is telling that "go and talk to our head office no problem to me".

Then we called to the area supervisor (Ap) we making call to her front the last week today she lifted the phone and simply said you call to area...

I had called the call center and registered my complaint on may 29th and after repeatedly calling them the technicians land up after 20 days just to check n sate the need for change of two parts i. E the belt of direct drive and a long nut for securing the tub. This complaint is about the service providers of ifb and the ifb industries who seem to have tucked away their spare parts stocks in goa a land which they project like as if there...

Our machine was working fine till in 20th july 2016 we went for the amc. The technician, seemingly untrained and incompetent, did some 'servicing' to the machine after which we had to register 3 complaints with about 20 days for machine breakdown.In spite of repeatedly and categorically requesting the customer care for a better technician, they kept sending the same technician and he is making the machine progressively worse. Why does ifb...

On 08/07/16 i have made a complaint regarding the non working of the microwave 30 sc 2 which is under amc, and your technician replaced the fan after several reminders, and still it was not working. Again i have complained on 26/07/16 (T no. [protected]),
04/08/16 (T no. [protected]) 08/08/16 (T. No. [protected]) till today nobody has called or attended the machine and always the service provider two be associates, thrissur is closing...