IFB Industries Complaints & Reviews

Customer id:10401842.
The same problem. Everytime the same problem. It's not possible for you to rectify it. I know the refund/replacement procedure was on sometime back. Kindly follow up and free us from this torturous experience of our life. Act as soon as possible as we want to get rid of this rotten product which has troubled ua a lot and now the things have gone beyond control. After some period of time the same error occurs....

Sir,

I have procured a microwave 20sc2 from snapdeal..

There are problems in the microwave which i have indicated to the local representative at rourkela, odisha.

Till today no body has atteneded the problem.

It is within the guarantee period.. I am asked for the details but unfortunately i have misplaced the details of the same. I i am searching for the same.. But even if it is...

We purchased a washing machine (Ifb) 2 years back it has 5 years warranty for any part in the machine, recently we changed touch board but its not working properly again raised complaint to your customer care center they told that it will be charged rs. 8000/- but it has the warranty, no proper service from your customer care department so kindly solve the problem asap.
Reg no: [protected]


Thanks

Eswar....

I was told by your technician mr joe chennai that i need to replace the pipe inside the dishwasher. He was supposed to call me and give the estimation of the pipe this happened on 29th june. He has still to call me and give me the details. Later i complained to the call centre they are also not nothered and yet to call us. Ifb service sucks very pathetic service. Why do u sell your produts when you dont have people and time to repair. Ticket...

I submitted my complaint on 27th june-2016. my id is 1317708. my complaint against faulty pcb which was once broken down on 2015, replaced without money (within guarantee period) and again broken down on 2016 and this time also replaceable by paying rs.2500. my question was why should i pay for most costly spare of the machine just after the guarantee period is over? what is the profit to buy a machine of a reputed company, which is continuously...

I was in need to purchsase one iron trolly for my fully automatic IFB washing machine, so I called on toll free number to supply the same. The boy who installed trolly perhaps could not balance the machine by adjusting scews of four legs and the same time my wife asked him that why lather (foggy soap) remains as residue in door, in machine after clothes are finally washed .He started beating about the as he could'nt diagnose the fault. So...

Sir,

My issue is regarding my complaint number at ifb ([protected]). i am writing this complaint after my numerous futile calls at ifb customer care.

I must let you know that ifb's after sales service has been utterly unresponsive and irresponsible. the company's service man in my city bhavnagar is mr. gautambhai. i have tried calling him more than 50 times but he every time told me parts is not available. i...

I have personally informed to a service centre in cuddalore that our washing machine is not working, after several followups mr. Prabhu visited our company, but unfortunately i was in a meeting and i could not picked up the call & after few minutes when i called up he lethargically said we will not attend your complaint and if it necessary come to my service center and get it done.
I was really surprised how such big and reputed company...

I own a ifb washig machine senorit in chennai [ bought in 2009]
During nov 2015 (ticket no :[protected] and [protected]) it got stopped and they told the complete board has gone down and switch burned. asked me to put amc so that they can replace.
I put an amc for around 4500.

Now during may again the machine stopped working (ticket no : [protected])
Initially the guy came and did something but it did not...

Perfect elena washing machine till the date i ventured into amc. The local franchise appointed by ifb has scraped by elena. Past 7 years was working properly, but after amc twice the motor and other parts were changed. Now past 2 days i am still waiting for the technician to call me/ attend to my complaint ticket number [protected]. I had literally called up 4 executives from ifb (Including area service manager, but did not attended) and also...

During second week of april 2106, when we noticed a light smoke with a burnt smell inside the drum at the end of washing found tiny pieces aside the rubber. Immediately called customer care (Ticket. [protected]) and they also attended next day itself. Then the problem started. The technician said, there was no problem but the drum seems to be slipped or some thing related to drum and advised to continue to use with very light load. It was...

I have compland 8 day before for my washer machine and still no action has been take is that you company gives services then dont sell your product u thing i am fool... I[censored] cant give service than dont sell your product you idots.. If today i will not get the service i will throw your washer machine in you service center and i will print in paper about your bad service...

I registered my complain with ifb customer on 26th june. some part of my washing machine was spoil and the part was suppose to come from goa. today is the 12th july and still the part hasn't come. i spoke to mr ritesh mehra who happens to be the manager of ifb and he promised me that on 12th july the part will be available but when i called him today he says now it will come on monday.. he wasn't bothered to solve my problem and spoke to...

श्री मान जी
मैंने दिनांक २८.०६.२०१२ को एक आई एफ बी की फ्रंट लोड वाशिग मशीन खरीदी थी जिसकी ४ साल की वारंटी थी जोकि 28 .06 2016 तक थी जनवरी २०१६ में मशीन में रगड़ने की आवाज आने लगी जिसकी...

My IFB washing machine is not working properly. Raised a complaint with IFB customer care vide complaint number [protected] on 06th July 2016.

At the first place the CC has not recorded my complaint properly and also not informed the service center concerned with all the necessary details. The service center started calling me up since 09.07 but no body turned up till not at the appointed time. They say we are coming and I wait...

I have lodged a complaint regarding non working of my Microwave Oven and the complaint ID is [protected]. Now it is 4 days left. Nobody has attended it so far. while lodging the complaint they told that it will be attended with in 48 hrs...

Dear sir
I am a coustemer of ifb senorita sx 6 kg 1000 rpm washing machine.

Sub:
Non attendance of complaint no issued on 26 june 2016 followed complaint no [protected] customer code 3733068.

Sir

I am an active user of ifb products. but it's really embracing that the above mentioned complaint are not at all attended by the technicians till now

I here by request you...

Dear all
Ifb not paying proper salaries to their demo executives due to that they stted threatening ladies about defaults of the machine... there main focus on cross sell products not on customer satisfaction and service things... they are allocating customer cases to very rash executives they dont know how to behave with ladies.. being such big brand in the world these sort issues will damage there prestige in the market
I...

I have raised a complaint thru customers. Care for washing machine which is not working.. Even it's only 6 months old..2 time service person came and saying different reasons.. Finally they said it's board problem.. But they didn't give proper solution.. For the past 1 n half months i am daily following up with customer care and service office [protected].. Totally my time is waring n my mac is idol.. Really i fed up with ifb product and...

I raised a complaint on the 07/06/2016 regarding my Microwave oven not functioning properly a week after which the service technician came to my place and took the defective piece saying he will bring a new part in a few days and fix it. A month repeated complaints to the customer care and calls to the service manager and branch manager the technician has not come bck nor has to issue been fixed.

I keep getting an excuse as...