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IFB Industries Complaints & Reviews

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Last updated Mar 31, 2024
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IFB Industries reviews & complaints page 7

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S
shahinmg
Mar 21, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neglecting complaints of IFB Washing machine under AMC

Address:Chalakudy, Cochin, Kerala

Hi,

I was under AMC period till 2nd January 2023. I was regularly complaining about the jerking/shivering of machine even after replacing the shock absorbers and sound from water injector. Due to the negligence from service center employee it was not addressed. He was examined the machine under AMC period and but could not find any faults. Due to this I dropped the plan of continuing AMC.

Now I heard a sound...
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satishdutt
Mar 21, 2023
Mar 25, 2023
This thread was updated on Mar 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent Customer Services

Address:IFB Industries Limited Home Appliances Division, L1, Verna Electronic City, Verna Salcete, GOA India - 403722

Below are my details
Name : Satish Dutt
Model : Aqua Senator SX
Serial Number :[protected]

I would like to report pathetic and Fraudulent Customer Care service from IFB and as always!

How pathetic can it get after getting an appliance from IFB and asking for a Service, IFB sets a new low record just for this.

I have been consistently reporting for a Service, through...
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R
Ritum5
Mar 21, 2023
Mar 24, 2023
This thread was updated on Mar 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Microwave Convection Oven

[protected]

[protected]

[protected]: Neeraj Singh

Vaani

[protected]

I have an oldish IFB microwave convection oven, that stopped working in December 2022.
I called CUSTOMER CARE-the person who came said that the grill heater had conked off. He also recommended that the touch pad was wearing off and I should replace that as well. The touchpad, though it looked shabby, was...
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piyushdwivedi44444
from Agra, Uttar Pradesh
Mar 20, 2023
Mar 21, 2023
This thread was updated on Mar 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AC Installation

Address:Agra

Please never purchase any item of IFB. I purchased AC from IFB and I really did a big mistake. they have hired unprofessional, illiterate and inexperienced installation worker. they have damaged my AC and leaked the gas and leakage of water and also steal my water pipe. really have done worst my life. please I request you all never purchase any product of them because their worker are really worst. from 1 week I am just complaining to them...
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GayatriBhaskar
Mar 17, 2023
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Washing machine

Washing machine is tearing clothes since we have bought it .
This complaint is on behalf of my mother who is 78 years old and facing this issue.
Technical eng. Comes and does nothing but to sell cleaning powder to her.
We are tired of sending emails and now thought of writing in this forum.
Refund her money and take away your garbage from her house so that she can buy a new washing machine from good company.br...
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Prasanta dwivedy
Mar 16, 2023
Mar 17, 2023
This thread was updated on Mar 17, 2023
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Door not work

Address:santapada,nuahata,soro

When i close the door, it is not work properly...
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A
Amitt Gupta
Mar 16, 2023
Apr 3, 2023
This thread was updated on Apr 3, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket # 1010894176

Address:[email protected]

A complaint was registered on March 04, 2023. The washing machine is under AMC.

No body visited to attend the complaint for four days. After following up, a technician came and noted down and clicked the pics for the required parts and assured that the machine will be fixed in three days time.

After three days, another technician came and told that he was never informed of what all need to be fixed and asked...
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Rajiv Kumar Batra
from Jaipur, Rajasthan
Mar 16, 2023
Mar 17, 2023
This thread was updated on Mar 17, 2023
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Dishwasher Neptune DX

Address:Jaipur

This is with regards to the complaint ticket no.[protected], I filed regarding my dishwasher.

After filing the complaint, Mr Ankush Meena was sent to my home from your company to rectify the dishwasher. I did tell him regarding the issues we are having with the cleaning o[censored]tensils and of the smell from dishwasher. He did not listen to us after repeated request to check for smell, the dishwasher was operated twice by him. Then...
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V
vinaykumarm11
from Hyderabad, Telangana
Mar 16, 2023
Mar 18, 2023
This thread was updated on Mar 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB Sangareddy Team deceiving customers and causing mental trauma

Address:Sangareddy,502001

I am writing to express my dissatisfaction with the Ifb sangareddy service I received . I have had a very poor experience with IFB service center, which has caused me a great deal of mental trauma and frustration.

During my interactions with service center, I felt like my concerns were not being taken seriously, and that the representatives were not interested in resolving my issue. This has caused me a great deal of stress...
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V
vjadhav13
from Pune, Maharashtra
Mar 14, 2023
Mar 18, 2023
This thread was updated on Mar 18, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB Customer Support and Franchise/Service Center are Worst and Cheaters

Address:ULTRA SERVICES IFB, NANAI BAUG SR NO 50/2/1/1 WATHARE MALA RODE 411036 GHORPADI 411036, Maharashtra, Phone - 8856847251
Website:www.ifbappliances.com

We had a very bad/worst experience with IFB services, I bought IFB washer dryer online from Amazon and for Installation a technician from a IFB franchise near our place got the installation request. We were using the IFB 5 KG washing machine at the same address for last 16 years. The technician mis leaded us with wrong information saying that you have voltage fluctuation as this is old construction and this will harm the product as the different...
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R
raovishnu
Mar 9, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
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Collecting more attending charges

Collecting more charges Rs600...
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A
Ashwini AA
Mar 9, 2023
Mar 13, 2023
This thread was updated on Mar 13, 2023
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IFB washing machine Elite MXS 7kg

I bought ifb washing mashing model Elite MXS on 22/10/2022. After one month o[censored]sing, we realised our clothes getting torn and bleaching color while spinning in washing machine. I lost clothes almost 10k-15k, I asked for replacement or refund of machine from retail store but they told to contact customer care, the franchisee sent 5-7 technicians till now, they installed defective drum which lead to tearing further clothes, they agree that...
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P
Pruthvi2127
Mar 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake service

This is Pruthvi Raj, last year I purchased an IFB washing machine from IFB Point Indiranagar Bangalore karnataka.
Last month I got a call from a number(said from the IFB service department) and she knew all my details including my number, name, and the washing machine purchased month.
She said it is recommended to take service for your washing machine and asked my availability to send a technician for service.

After...
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V
Vishalmalik00
Feb 21, 2023
Feb 24, 2023
This thread was updated on Feb 24, 2023
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Machine is not working at all and no one here to listen customer query

I bought IFB machine top load in 3 years back. This is machine is not working fine since then. It gets problem with shocker and dryer issue and drum also not working multiple times. I called customer care they sent the person for service after 2 days it again got the same problem.

I told about this to Area Sales manager Kapil Sharma, he said on call that he will help me but then never answered my calls after that. And he has...
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I V N Prasad
from Hyderabad, Telangana
Feb 17, 2023
Feb 18, 2023
This thread was updated on Feb 18, 2023
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SERENA ZXS Model Washing machine.

Address:FLAT 511, EMERALD BLOCK, HARMONY HEIGHTS, 12-11-171/511/E, NAMALA GUNDU, SECUNDERABAD, HYDERABAD. 500061

Machine is not working. It is tripping mains within two minutes of its switching on....
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Rudrakshh Kashyap
from Rewa, Madhya Pradesh
Feb 17, 2023
Feb 17, 2023
This thread was updated on Feb 17, 2023
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Machine locker is not working and they are charging even after warranty

Hi Team,

My IFB machine is locked for 3 day due to locker issue and they are charging money for services even after paying 3700 rs for warranty.

Never expected such fraud from IFB atleast.
Please look into this issue asap...
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N
NADEEM AHMED INAMDAR
Feb 14, 2023
Feb 14, 2023
This thread was updated on Feb 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated for AMC

This is to inform you that I have raised a service request for Washing machine Senator Aqua SX (Complaint No [protected]). The technician visited today and diagnosed the problem and he told need to replace the Water Level Sensor and he told the Water Level Sensor price is 2300Rs and Service Charge 590Rs and he suggested going to AMC instead of paying this amount.
Due to this Water Level Sensor is huge price we thought will take AMC...
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Feb 13, 2023
Mar 1, 2023
This thread was updated on Mar 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IFB Turbo Dryer not in working condition

Dear Sir,

I had purchased an IFB Turbo dryer on 01.06.2019.

The same is under Warranty and valid upto 31st May 2023.

Complaint

The IFB Turbo dryer was in running condition but the timer was not working and hence the machine would run continuously until manually stopped by switching of the power.

Reference below please find the number of Tickets raised and attended...
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carao2020
from Hyderabad, Telangana
Feb 13, 2023
Feb 14, 2023
This thread was updated on Feb 14, 2023
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Unable to get Bill copy for the Repair done for my Washing machine

Address:Hyderabad

I have contacted IFB customer care and got my front load washing machine (Senorita Aqua SX8 KG) repaired by Technician on Thursday, 9th Feb'23. I have got the service ticket number as SC81303. The technician name is Syed Faisal. He has diagnose my machine and told that there is problem with Board and sensor. He has repaired it and when i demanded for the bill, he told that the Bill would be sent in another 30mins. I have been trying to contact...
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Chandanabharath
Feb 11, 2023
Feb 11, 2023
This thread was updated on Feb 11, 2023
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IFB dishwasher was spoilt by technician while installation and now nobody is servicing it

Address:Bannerghatta main road

IFB appliances are the worst i have ever used. Some technician installed with the top open.. even when i told to close he dint.. now there is no power supply to it.. its not working and noone is coming for service as well...
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