[Resolved]  IFB Industries — Complaint about my washing machine

Address:110095

Hi,
My complaint id : 18115342
I made a complaint regarding my washing machine on 17th july 2016 and my problem has not been solved yet. I made a numerous calls to your customer care center still no solution. They gave me some mr. Bhim's and that person is very much ill-mannered as he has no manners to talk to the customers. Hats off to your staff. This guy need to be fired asap.
All these are causing great inconvenience and i feel cheated. I, therefore, request you to remove the fault asap or replace it for a new one as per the conditions of guarantee certificate.

This is my first product of ifb and probably the last one also.
If possible do give me a call


Thanking you

Apoorv jain
[protected]
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Mar 21, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2016
IFB Industries Customer Care's response
Dear Saurabh

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Verified Support
Jul 26, 2016
IFB Industries Customer Care's response
Dear Apoorv,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected]  Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.   
Complaint comments 

Comments

Sir,

As my washing machine door is not locking the machine as company engineering just touch the machine and said it will not repaired and part is not available at company so kindly exchange your machine .

company engineering even touch the machine or open any part to check the fault of machine.

please look into metter.

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