[Resolved]  IFB Industries — Complaint against washing machine TL6SRDW6.5KG

Address:	Faridabad, Haryana, 121001
Website:	[email protected]

E have purchased this product in Feb 2016 in Faridabad since then we are facing problems every time we register a complaint IFB executive comes sell his other products like cylinder cleaner, extended warranty, water cleaner etc but problem remains as it is. Any one cannot distinguish between a washed cloth and an unwashed one.We have changed multiple washing powders as per their executive but problem remains the same. We are so much frustrated by this product. Last week the executive came nd we washed clothes in front of him according to his procedure but still d same problem. So he said he will send a mail in company nd an executive directly come from company and will solve our problem in 3-4 days but no one came or call us. This is pathetic service and product from IFB, I am also attaching the latest ticket numbers for your reference
18456295 dated September 23 2016
18476767 dated September 27 2016
18507485 dated October 3 2016
18531324 dated October 7 2016

With last complaint an engineer directly from company came tree times he washed clean clothes with different programs an their own detergent but problem remains the same. Instead of this they rudely said they will not replace the machine

Kindly help us time out of this mess