[Resolved] IFB Industries — Complaint ticket number [protected]

sun61rac

from Mumbai, Maharashtra

Address:	Thane, Maharashtra, 401107
Website:	www.ifbindustries.com

Perfect elena washing machine till the date i ventured into amc. The local franchise appointed by ifb has scraped by elena. Past 7 years was working properly, but after amc twice the motor and other parts were changed. Now past 2 days i am still waiting for the technician to call me/ attend to my complaint ticket number [protected]. I had literally called up 4 executives from ifb (Including area service manager, but did not attended) and also called upon 2-3 franchise technicians. My sincere request to ifb is to search a good local franchise. The present guys have just killed our machine.
I still leave it to ifb management, but see that my machine starts working.

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Mar 19, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2016

IFB Industries Customer Care's response Dear SIr,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Jul 21, 2016

IFB Industries Customer Care's response Dear Sir,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team