[Resolved]  IFB Industries — Fire due to IFB washing machine

Address:

Mumbai City, Maharashtra, 400076

Today there occured an incident in my house due to the IFB front load washing machine. My husband and I both go to work. My 11 months old daughter stays at home with my nanny. This week I had my in laws visiting me.
Today they switched on the machine which was running fine and ran till completion. Then around 15 minutes later smoke started coming out of it. My mother in law saw it and immediately switched off the power supply and mains. Fire started coming out of the area where the circuit was present. The fire burnt a part of the front panel and made a big hole before my mother in law poured two jugs of water to quench the fire. This could have been life threatening to my entire family and we were saved narrowly.
I purchased the IFB washing machine in August 2010.
Model
It seems that the mechanism to prevent short circuit was faulty or did not work. I demand an IFB service personnel to visit and investigate as soon as possible. IFB should take responsibility and replace /repair the machine and ensure that their products meet safety standards.