| Address: | 600008 | | Website: | www.ifbappliances.com |
I had purchased the ifb-micro wave oven-model 30sc3 in oct 2012. since i had purchased frequently i had faced four to five times, failure of product i. e. heating issue. i had logged a resent complaint ticket no [protected] dated 7/11/2016, issue is same heating problem (same magnetron failure). one & half months prior to this issue (complaint no [protected]) i had faced the same problem of heating for which the area manager & other quality representative had changed the magnetron & given the assurance that it will last for atleast 6 months. but there assurance had no technical backup, not there quality team are intrested in doing r&d for the similar kind of product failure & customer dissatisfaction. i am really very shocked with such poor casual approach & lack of technical hands in field big organisation like ifb is running.in such competative market in appliances & consumer goods if the service is such a poor no body wants to be associated with such organisation. i always call the area manager & ask him when my microwave will be repaired & send back to my house, from last 10 days i am calling & chasing him for return of my microwave, his simple reply tomorrow you will get the mw, i am waiting for that tomorrow. i am really very annoyed & irritate with this product & their service. unnecessarily the company is wasting the customer time, by selling such failure product in market. Was this information helpful? | 
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