[Resolved]  IFB Industries — Ifb washing machine executive plus 600/800 volt=220

Address:Pondicherry, Puducherry, 0413

Sir,
I have given complaint yesterday 27.11.2016 over phone to your customer care centre regarding my washing machine is not working. My machine is under amc upto january 2018. The customer care person told software problem and told me to contact after that. Then i have contacted the have recorded my complaint. No person/service engineer contacted me from my local area pondicherry. Hence today 28.11.2016 i have contacted the customer care personnel they have noted but they asked model no. I told them it is executive but the connection cut-off. Please think a customer contacting number of times to customer care centre is feasible though the customer having work. I have contacted 3 times-but airtel money lost each time rs.8 but not yet complaint booked. Again i request you to book the complaint as follows:
P. Jayaram, 41 main road, pudupet, lawspet, pondicherry-605008 ph.[protected].
They told my file is not there. I have periodically contacted your company for repairs and also my machine is with amc upto january 2018. It is surprised to note my name is not in your software. I request you to kindly look into the matter and do the needful.
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Dec 31, 2016
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2016
IFB Industries Customer Care's response
Dear  Pakkirijayaram

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Nov 30, 2016
IFB Industries Customer Care's response
Dear Pakkirijayaram

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected]  Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.   
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