[Resolved] IFB Industries — Ifb washing machine senorita

jyotisatpathy

from Guwahati, Assam

Address:

Gaya, Bihar, 823001

I have submitted numerous complaints for repair of my IFB Senorita washing machine. The door handle and locking hook has become loose due to shifting from Dehradun to Gaya, Bihar.

Always I get an assurance that the Mechanic is on his way but all that is false.

I observe a clear cut case of careless, lazy, lax, unenthusiastic, half-hearted, uninterested, lukewarm, indifferent, uncaring, unconcerned, casual, offhand, blasé, insouciant, leisurely, relaxed attitude and no concern for customers. It seems that they are lacking enthusiasm and determination; carelessly lazy.

Please help. I need a repair of the door handle and locking hook.

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Mar 15, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 19, 2016

IFB Industries Customer Care's response Dear P Chowdhury,

As discussed with you we will be closing your issue as you have traveled out station. Kindly let us know once you are back in station so that we can assist you with your machine issue.

Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations.

IFB Team.

Verified Support

May 20, 2016

IFB Industries Customer Care's response Dear Thirunavukkarasu,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team

Verified Support

Jun 01, 2016

IFB Industries Customer Care's response Dear Lakra,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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