[Resolved] IFB Industries — IFB washing machine service in warranty

Timothy Rajkumar

Address:

600063

Hi, Compliant regarding IFB washing machine service. I have raised a compliant on 22 JAN 2016 for timer issue. I have to wait for the IFB service technician as my machine is still in warranty period. The technician finally visited on 01 Feb 2016 which is after 10 days since when the compliant has been raised. He said the timer needs to be replaced. Now when i called the customer care to check the status/progress, they said that my compliant has been cancelled by the franchise and the customer care didn't update/change any. Fed up calling customer care and they no response to the numbers provided by them.

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Mar 22, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2016

IFB Industries Customer Care's response Dear Timothy,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team