[Resolved] IFB Industries — Improper and incomplete installation of ifb washing machine. | |||||
It is such a difficult task to get ifb engineer for installation of washing machine on the specified date and if he does a pathetic job for namesake, it is a disgrace to call again. Post installation water nozzle is leaking, the machine is inclined and most importantly despite telling the engineer to install the machine at the consumer desired location, he has to install at the location most easy and confortable for him and justifying it with idiotic reasons. It simply indicate that we have to leave our office everyday and wait for your engineer if we want to get it installed as per our convenience. All this happed as the good lady at the house asked to install at the proper location but the engineer tries to fool her and installs in a pathetic way to finish the job early and get installation voucher signed. I thought that there would be some SOP and quality guidelines which your engineers are supposed to follow and therefore I left a person in house for attending the engineer and not guiding and checking each step. But the reality is that the people cannot have any faith in your engineer as he too is similar to a hired inexperienced plumber who needs supervision on each step. Now he has to come only on working hours during weekdays and we have to sit taking leave and wait for that auspicious day when he will complete installation. Regards Tushar Was this information helpful? | |||||
Mar 16, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 19, 2016 IFB Industries Customer Care's response Dear GVSSnarayana, We are unable to find your details in our database with this number you provided. Please provide an alternate number preferably the number you were using when you purchased / registered your product. Alternatively you can email us at [protected]@ifbglobal.com and we will try our best to meet your expectations. IFB Team Verified Support May 19, 2016 IFB Industries Customer Care's response Dear Vipul, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future. In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team Verified Support May 20, 2016 IFB Industries Customer Care's response Dear Kanchan, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team Verified Support Jun 11, 2016 IFB Industries Customer Care's response Dear Annapurnakalari, Sincere apologies for the inconvenience caused to you. Please share your contact/complaint details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||||
 21 Comments | |||||
Comments
IFB Washing Machine — Technicians
Pande Technician send by IFB in sakal Nagar pune for demo of washing machine, he is very rude and he doesn't know how to behave and tell information to consumers... Stupid sales after service by IFBIFB — I am complaining about washing machine
There is a complaint about my ifb washing machine .it is a 5 year old washing machine now it have some technical problems and it is not working properlyIFB — Very service
Its so disappointing that having a huge name of yr company.. The customer service is too poor. Nobody pick the phone and even they delivered a defective microwave and now they are not replacing also. Too poor service.IFB — Pathetic Customer service !!!!! Hopeless
A hopeless company, Pathetic support. Following up on complaint 16632014. No response. Refrain from buying ever !IFB Appliances — Washing Machine problem
Washing machine makes loud noise.IFB — Response not good
Dear sir i have requested detergent liquid 5 days ago through customer care still not responded i amin kakinada cellno [protected]IFB — Not responding the complaints
I booked a complaint several time, they are not responding, customer name B.PRADEEP KUMAR . MOBILE NO:[protected]. MY LAST COMPLIENT NO IS [protected]IFB — No preventive maintainess during previous two years
My Ifb washing machine is given very sharp sound during long term spinning And no maintaines previous 2year by customer technician please attend the problem Thanku
IFB Washing Machine — Regular service
I purchased ifb washing machine with s.no.[protected] @ visakhapatnam. i noticed no regular services are lacking pl c the service immediately pl contact details are[protected] e mail ID [protected]@yahoo.comIFB Appliances — The machine does not work
Dear sir, complaint no:[protected] the machine does not working properly.since i am updating my complaint to one week.my con([protected]). so i request you to attend my complaint my humble request.please sir...IFB Industries — Complaint against service centre
Baguvalasa(vil), pedapadam(post),salur(md), vizianagaram(post)
Pin-535591
IFB — Not attending calls
i have IFB dishwasher and AMC is available till 26th July 2015. When asked for service, they are not attending.IFB — Washing machine issue
I hava issue IFB front load washing machine and from last 4 months we are following but still no answer from IFB Representive. Pls look into itIFB Washing Machine — Regarding your ticket #2789630 - against IFB.
Regarding your ticket #2789630 - against IFB.IFB — Non Receipt of Invoice
IFB Washing machine-Senorita Aqua-SX 6.5Kg, 1000 rpm, Challan no.81, dt.11-6-15 from IFB Point(Shakti Agency), Prahlladnagar road, Ahmedabad-15IFB — Dishwasher (Neptune)
Dishwasher not functioning properlyIFB — Front Door Problem
There is a problem with the front door, it's not working properly. Kindly make sure that the problem will be solved ASAP. Thanks and Regards, M.V.K Naidu.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
IFB Washing Machine — IFB Customer Care not attending the request
I have been calling IFB Customer Care since... Nov 21, 22, 23, 24, 25, 26th...till now no response recieved.