[Resolved] IFB Industries — Long time issue not resolve by company for washing machine parts

vipulladani

from Bhavnagar, Gujarat

Address:

Bhavnagar, Gujarat, 364001

Sir,

My issue is regarding my complaint number at ifb ([protected]). i am writing this complaint after my numerous futile calls at ifb customer care.

I must let you know that ifb's after sales service has been utterly unresponsive and irresponsible. the company's service man in my city bhavnagar is mr. gautambhai. i have tried calling him more than 50 times but he every time told me parts is not available. i spoke with ifb's gujarat head mr. anurag. he assured that work would be done in a day's time. however, nothing has been done till date.

Regards

Vipul patel

Mob. [protected]

Email : [protected]@gmail.com

+1 photos

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Mar 19, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2016

IFB Industries Customer Care's response Dear Vipulladani,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Jul 23, 2016

IFB Industries Customer Care's response Dear Vijay,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

Verified Support

Aug 08, 2016

IFB Industries Customer Care's response Dear Vipulladani,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.