[Resolved] IFB Industries — Micro oven 20pg3s

Anjan Kumar Chandra

from Delhi, Delhi

Address:	Kolkata, West Bengal, 700088
Website:	WWW.IFBAPPLIANCES.COM

I have purchased a 20 ltr. Microoven model no. 20pg3s from their dealer sree ganesha enterprises, door no. 26-50-17, opp. Sfs school, kanithi road, gajuwaka, visakhapatnam-530026, ph.No.[protected] invoice no. 039 dt. 26.11.2013 after receiving the micro oven it was found inside the microoven yellow type rust, then i asked demo person for replacement of the same. But demo person told me that i have 1 year guarantee and asked me to call after 10-11 months o[censored]se it will be changed. After 11 month i have a complaint to the customer ifb care. They have send the same person and he told it will be changed within a week. After several calls to ifb customer care complaint no.16292062 and 16490067 and told mr. Rishi, mr. Balbider etc.After many calls till date no person has approached me . Please help me regarding this matter.

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Mar 19, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2015

IFB Industries Customer Care's response Dear Anjan

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 21, 2015

IFB Industries Customer Care's response Dear Anjan

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.