[Resolved] IFB Industries — Micro woven not repair under warranty

Abhshek singh

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

I purchased a woven in 2015 and warranty are for 3 years but they are refuse to repair it. Woven was not working after purchase of 6-7 month and complain so many times but they are demanding money. Attached the communication.

Please go through the complain no[protected] which was lodged on 06/09/2015 and complain no[protected] which was lodged in October 07/10/2015.
It is clearly shows there is manufacturing defect in product and your technician never wants to replace any part without money. If you go through the complain, you know the fact.
Again I lodged a complain for needful action.

Thanks
Jay Kumar

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May 17, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2016

IFB Industries Customer Care's response Dear Abhshek,

We regret the inconvenience caused. This is to kindly inform you that we have given you the estimation cost for repair of your Microwave oven. Kindly let us know if you would like us to repair your Microwave oven and we would be glad to assist .

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

Regards,

IFB

Aug 12, 2016

Updated by Abhshek singh Still there is no response. Kindly arrange to repair it.

Thanks
Jay Kumar
[protected]

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Comments

Abhshek singh

from Gurgaon, Haryana

There is no matter of estimated cost of reapairing of woven but it was non functional during warranty. I had already given the complain no which was Sept-2015 & Oct-2015 and matter was not resolved.

Can you share the visit details of those month?

Thanks
Jay Kumar