[Resolved]  IFB Industries — Microwave oven 20sc2

Address:Kolkata, West Bengal, 700059

My complaint regarding my microwave oven, which I purchased from a shop of my locality.I purchased it on 29/07/2014 and within 1 year i.e within guarantee period the PCB was out of order and company replaced it free of cost, quite ok but after one year of replacement the same PCB is again out of order in june 2016 and this time company is ready to replace it with a payment of Rs.2500/.The PCB is not repairable ever it is always be replaceable.So my complaint is that a machine of IFB of which a spare is damaging every year then where is the guarantee that it will not be damaged again after 1 year?I and some of my other family members are also using IFB products like washing machine.microwave oven etc etc for many years.So after that how can we rely on IFB and we will think twice for any recommendation regarding IFB to our friends, relatives.Thank you.
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Mar 16, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2016
IFB Industries Customer Care's response
Dear Mrinal,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
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    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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