[Resolved] IFB Industries — No one is coming for installation | |||
I have bought an ifb washing machine - senorita plus vx 6.5 kg and a microwave 30brc2. my present ticket nos. are [protected] and [protected]. I have called the customer care multiple times all they have said that the technician will contact you shortly and after pleading once they gave me the name of the service provider rp services, whose manager is mr. nadesh. other technicians are manjunath and prabhu. when called on the given nos. they come switched off or no one answers the call. I request you to resolve this issue at the earliest. I must add this is one of the worst experience i've had as a customer. if the service provider is at fault there must be some sort of penalty imposed for harassing a customer and tarnishing ifb's name. Was this information helpful? | |||
Dec 4, 2016 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Nov 02, 2016 IFB Industries Customer Care's response Dear PratikWe regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team Verified Support Nov 02, 2016 IFB Industries Customer Care's response Dear Pratik Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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