[Resolved] IFB Industries — No service in AMC for washing machine

yogi_swarn

from Delhi, Delhi

Address:	110022
Website:	Call center

Complaint no. 18578668 registered on 15.10.16 for IFB Washing machine which is under AMC. Two engineers visited but they promise to.come later but never.come back.The moment they hear the product is under AMC they find some excuse and leave. Even their call center executive agreed that they don't provide good service for AMC. Engineer came yesterday and told circuit board is required to be changed, as soon as he heard machine is under AMC he told some other part is faulty and he will come back again. They have pathetic after sales service. The problem is unresolved till date.

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Nov 30, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

IFB Industries Customer Care's response Dear Yogi,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Oct 27, 2016

IFB Industries Customer Care's response Dear Yogi,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.