[Resolved]  IFB Industries — Poor service for washing machine

Address:

Thiruvananthapuram, Kerala, 695003

I have registered a complaint Number [protected]. After ten days a technician visited and found some problem in my machine. He informed that a parts of it should be replace by good one and it will be replaced in the next day itself and the complaint can be rectified. But nobody came until today. Yesterday, I received a message that my complaint have been resolved. I am very sorry to inform the poor response and poor service from your service centre located in Trivandrum City. Please do needful to resolve my complaint immediately. Thanking your[protected] Rajendran Nair.K ( I am working in a Government Enterprises having 28 thousand of staff. I discussed the same with some of my college . All of them who bought IFB washing machine facing such problem and I was advised not to buy any product of IFB due to poor service. Also considering the poor response of IFB Service Centre some are compelled to approach the private service centres and finally there machine damaged permanently. Please note that the reputation of IFB is losing mainly because of your poor service centres.)