[Resolved]  IFB Industries — Purchase of ifb washing machine

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

On[protected], we purchased a new w/m from better deals electronic (p) ltd, gip mall, noida vide invoice no-ifb-fin/0541 dated[protected], elena aqua x ldt, 6kgs. The w/m was delivered on[protected] at about 1300h. On[protected], the service executive came for the ins allation of the w/m after repeated reminders in the late evening at about 1800h. He observed that the w/m is cracked on the top & unfit for installation. On second thought, we decided to go for a 7kgs w/m instead of 6kgs. On an inquiry the same was confirmed to mr sanjay at his mobile no [protected] & also to mr vishnu sale executive at gip mall at his mobile no [protected]. However no action was taken on[protected].

An early delivery of the w/m is requested.

Col rajiv nayar
director corpus
directorate of indian army veterans
army hq, delhi cantt
mob no-[protected]
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Jan 13, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2016
IFB Industries Customer Care's response
Dear  Rajiv

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Dec 10, 2016
IFB Industries Customer Care's response
Dear Rajiv,

As discussed with you by our branch, we will be closing your issue, kindly be in touch wiith branch for further assistance.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue

IFB Team
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