[Resolved]  IFB Industries — Service for senorita plus

Address:Bangalore, Karnataka, 560043

I own a washing machine ifb senorita plus and have signed and amc with ifb industries limited for 2 years.In the past 2 months, since i shifted to bangalore, i have been having too many issues regarding the service from ifb.
My recent ticket number is[protected] dated 22nd july. Every time i raise a complaint, the technician arrives (A different one each time) and finds issue with a different part. He goes back saying he will talk to the officials and get the part the next day. And everytime we need to make a dozen calls before the technician arrives. And ultimately he tells us there is another fault and he will talk to the officials and get back the next day. And the story continues……
Pathetic….. Disgusting………highly unreliable……. Is how i would rate ifb customer care….
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Mar 16, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2016
IFB Industries Customer Care's response
Dear  kamath,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
Verified Support
Jul 29, 2016
IFB Industries Customer Care's response
Dear Rakamath,

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected]  Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.   
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    +91 33 3048 9299
    1 860 425 5678
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    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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