[Resolved]  IFB Industries — Service Problem

Address:West Godavari, Andhra Pradesh, 534211

My client num: 2440378, I have an Elena DX washing machine. I also have AMC. I recently got my timer replaced after constant calling to the customer care. Now there is some problem the water is not draining from the machine. I have again placed a complaint for the technician visit (complaint num: [protected]). They have given me two local contact numbers [protected] and [protected], these number are mostly switched off or if not they wont pick the call. If you cant provide the service kindly let us know so that we wont be using your products any further, it is very embarrassing all the time calling the customer care. Kindly provide the service at the earliest.
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Mar 15, 2017
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2016
IFB Industries Customer Care's response
Dear Bhanu,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.
Verified Support
Jun 29, 2016
IFB Industries Customer Care's response
Dear Bhanu,

Hope your issue has been resolved.

In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers: [protected]
Other subscribers: [protected]  
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team                                                                   
 
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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