[Resolved] IFB Industries — Spares for ifb washing machine

kmusrini

from Chennai, Tamil Nadu

Address:

600042

Washing machine belt worn out. when asked for spare belt, IFB industries at Vadapalani, Chennai refuse to sell the part instead asked me to fill a complaint which would cost Rs. 575+ tax as labour charges + Rs. 450 + tax as cost of belt. Understand from other consumer that the cost of the belt is Rs. 320 only. It is a day light robbery and IFB customer care is not doing anything. Why Should I pay Rs. 1000+ for just changing the belt which myself can do ?

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Dec 2, 2016

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

IFB Industries Customer Care's response Dear kmusrini

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team