[Resolved] IFB Industries — Unethical Behavior and Service Issue

Rajiv Kothari

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Complained for non functioning of Washing Machine on 15.7.15 (Ref No.[protected]. After chasing them on 10 occasion spares were replaced and bill paid for Rs.7, 352.00. The machine is still not working. On asking them to do the needful these people are talking very roughly and are not responding. Threatening us to do what ever possible.

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Apr 10, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2015

IFB Industries Customer Care's response Dear Rajiv

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Aug 28, 2015

IFB Industries Customer Care's response Dear Rajiv

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team