[Resolved] IFB Industries — Washing machine damaged

anuchiru

from Ingraj Bazar, West Bengal

Address:	711104
Website:	www.ifbappliances.com

On 12 nov 16 i complaint on ifb, ticket no.-[protected]. The technician came to our house on 24 nov 16. Again on 25 nov 16 we filed a complaint
With ticket no._[protected], technician said that the parts aren't available in ifb. Still now the technician didn't come to repair the washing machine. When ever we call the call centre every time they say your compliant is in high alert by tomorrow the technician will go for repairment.
Mention the date when technician will come.
To whome shall i further send mail so that ifb co. Will send the technician and parts?

Chaitali sarkar
42/6, brajanath lahiri lane, baksara, jana gate,
Howrah-711104
Mob no. -[protected]

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Jan 27, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

IFB Industries Customer Care's response Dear Anuchiru

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Dec 07, 2016

Updated by anuchiru Worst Company !!!
After one month of complaining and calling the call centre, no technician came to our house.E ven After 3 mailing the problem is not solved.
Worst service!!!

Verified Support

Dec 23, 2016

IFB Industries Customer Care's response Dear Anuchiru

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.