[Resolved] IFB Industries — Washing machine installation

Hemrajsinh

from Ahmedabad, Gujarat

Address:

Valsad, Gujarat, 396195

Have purchased ifb aqua sx 6 kg washing machine from vapi dealer. I am staying in ambach village about 6km far from vapi town. Since we both were working it is not possible for us to available between 9:30 AM to 7:00 PM at home for demo. 4 days have been passed still installation guy doesn't arrived for demo. He said bluntly that we are unable to give service before 10 and after 6 in your area. Should we take leave from office for just demo.?? Samsung had provided me service even after 9 pm and u guys can't even visit site for demo?? I am throwing back your product. Worst after sales service i have ever had..

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Jan 22, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2016

IFB Industries Customer Care's response Dear Hemrajsinh

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team