[Resolved]  IFB Industries — Washing machine no amc done after collecting advance money

Address:560019
Website:IFB INDUSTRIES

I had paid rs 3800/- on 23.10.2015 for amc of my washing machine. Your clerk was after me like a hawk for payment calling me morning evening, saying they will do quarterly service.

After that, not one person has turned up for one year. Doesn't it amount to taking the customer for a ride? What happened to my 3800/-?

So sorry your company speaks of quality in service is very poor and deficient in service.
You try calling[protected] or [protected] 0r [protected]. All are dead numbers so sorry i cant reach you. With this service i donot want to buy your machine anymore
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Nov 24, 2016
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2016
IFB Industries Customer Care's response
Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team
Complaint comments 

Comments

Microoven was not working under AMC. Lodged complaint vide ticket no. [protected] dtd 12/10/16.. Service person came and tried to open grill but unable to open and break the grill. Again lodged a complaint on 15/10/16.
Please rectify the same immediately or else I will go for consumer court.
IFB Industries Customer Care's response, Oct 25, 2016
Verified Support
Dear  Sir/Madam

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team
IFB Industries Customer Care's response, Nov 30, 2016
Verified Support
Dear Abhakta

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: 1860 425 5678 Other subscribers: 1800 3000 5678  Email id: [email protected]

We assure you our best services.

IFB Team.   
Programme runs continuously for sever hrs. I have complain so many time. but u cancel complain. IFB is a theft company because i have AMC for 2yrs they do not sincere about my problem. i also contact with Vikram Jaipur Rajasthan senior service excutive but no respons.

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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