[Resolved] IFB Industries — Worst service and wasting customer time

lvvivek44

from chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600077
Website:	www.ifbappliances.com/laundry/washing-machine.html

Hello IFB,

Front load 8kg washing machine, only two years old. This is my first and last product from IFB ... Already raised complaint on 18 the Nov because my machine tub filled water even in switch off mode so raised complaint and received ticket No. [protected]. On 22 Nov I got call from IFB service person ( [protected]) I said to come within one hours and I got permission from office and went to home but no one is came and not attending my calls? Are you playing with my time and so again u can call tmro so again I need to take off.. Waiting for your service? So totally waste machine and service...

Regards
Vivek.s

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Dec 3, 2016

Complaint marked as Resolved

Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

IFB Industries Customer Care's response Dear Vivek

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Nov 24, 2016

IFB Industries Customer Care's response Dear Vivek

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.