[Resolved] IFB Industries — Worst service! Never expect this from ifb!

sdarulkumar

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 603202

Last week, i bought ifb rcg 6.5 top load washing machine from vasanth & co.

Yesterday one guy came from chennai guduvanchery to fit and give demo. He just started machine without any cloth. So machine just started. He was very much interested to sell some additional kind of things. He did not give a good demo.

What problem is, after he went, we tried with some dress. Machine did not wash anything. It just filling water inside.

So i called him, he said, "i am coming". But i am waiting from the yesterday. Also called guduvancherry branch about this issue. They said, "before evening he will come".

Finally my rating on ifb : ifb machine may be good, but service is worst!

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Jun 23, 2016

Complaint marked as Resolved

Finally service engineer came after 15 days. Its working now.

IFB Industries customer support has been notified about the posted complaint.

Jun 11, 2016

Updated by sdarulkumar I bought IFB 6.5 RCG Top load machine.

Details: Arul Kumar, Urapakkam.

Dealer Name : Vasanth & Co, Tambaram.

First time I started with dresses, It did not wash any cloths. Just filled water. Raised compliant for this. Tech person came and said, "Sensor not working, So will replace some other day."

New machine have problem. Did you test in industry. Why did you send machines with problems.

I will not recommend your products to my friends.

Your Process:
[protected][protected]
3 days to deliver washing machine
Another 2 days to demo and fitting.
Now It's not working, So another 2 days to fix the issue.

Still not working.

Waste of time, money, etc.,

Worst service ! Worst Product !