[Resolved] IFB — Machine

ybaweja

from Delhi, Delhi

Address:

New Delhi, Delhi, 110018

We have IFB washing machine. The AMC of the machine expired as the company which usually calls for its extension on payment basis, did not ask for it. we called up the company. its mechanic came and tried to persuade us to not go for warantee from the company but instead use his personal services whenever required. The company and their area manager were informed of this. The company instead of taking any action, has not bothered another person for AMC. It has been over a fortnight but despite so many calls no action has been taken. I do not if the company is not willing to give AMC on payment basis, what would be the response if they take money and dont respond when the machine gives problem. Thumbs down for IFB and its reaction

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Mar 17, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2015

IFB Industries Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team