[Resolved] IFB — Microwave oven issue not fixed since 3 months

Vineet Malimath

from Bangalore, Karnataka

Address:

Bangalore, Karnataka

I have the IFB microwave oven (25CS3) which I bought just one year back and hardly used it. It stopped working due to some problem in the front panel. The complaint[protected]/[protected] has been logged for closed to 3 months now and there has been no solution provided. I have made innumerable number of calls to the call center and other area managers numbers. They just give us only false hope saying they will get back in 30 mins and never is have they. This is absolutely not what was expected from IFB product and service when I bought it.

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Mar 18, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2015

IFB Industries Customer Care's response Dear Vineet,

We regret the inconvenience caused to you. We have forwarded your Request to the concerned department and we will get back to you shortly with further updates

IFB Team.

Verified Support

Jan 29, 2015

IFB Industries Customer Care's response Dear Vineet,

We tried to establish contact with you but unfortunately we could not get through. Meanwhile, we hope we were able to address all your concerns to the best of your satisfaction. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.