[Resolved]  IFB — Mulfuntioning of Microwave oven

I am Supriya Banerjee from Barnala, Punjab Pin: 148101. I got two IFB product, Washing Machine and microwave oven. Just one and half month back my oven is not working properly. Its front door came out so it is not secure to operate without the front door. I lodged complaint on 30 July 15 (Complain no :[protected] and another one was on 19 Aug 15( complain no:[protected], but till now no body has visited. I phoned customer care several time(probably 10 times) but answers were same "Technician will visit you within 24 hrs". When I informed them it becomes 01 month that no technician even phoned me then they diverted me to another NO. [protected] at Ludhiana. When called at that no the same answer came to me as a echo: "Technician will visit you within 24 Hrs". What customer care used to tell me before. Now it becomes a pure circle : first ring to customer care----- they will give Ludhiana no----- call Ludhiana---- Same answer: Technician wil...--- then again call to Customer care. Now this was the game I have been playing since 30 July 15. I think customer care guy now recognise my voice also so gradually I am spending less time to complete the full circle. It is not the first time that happens with me. Few months before my washing machine becomes unserviceable that time also I played the same game. Now this the service The IFB providing the customer after having AMC also. So I request other customers especially in Punjab, please don't purchase IFB product if don't want to run over that circle I mentioned above.