[Resolved] IFB — My complaints not being attended by service station | |||
Dear sir/MadamKindly refer to the three tickets generated by you for the same complaint of my washing machine since 09.09.2014 and numerous telephonic calls made by me to your mechanics, gurgaon service station and to your Goa office of which I have a record. As promised by the person who attended my call at Goa office today ( 30.09.2014) around noon and also reconfirmed by Mr rajiv from gurgaon service station that today definitely my complaint will be addressed, no one has visited my house today . in fact someone rang up my house and left a message that next visit will not be before 04.10.2014.Kindly note that I have already lost my patience with you. In the given circumstances it is requested that as you have not been able to resolve the problem in last 22 days my AMC money paid to you may be refunded to me . You can take away the washing machine in as it is condition free of cost. I dont even want scrap value from you.Kindly save me the mental harassment that you have subjected me to for last 22 days .RegardsSP Goel[protected] Was this information helpful? | |||
Mar 16, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Oct 01, 2014 IFB Industries Customer Care's response Dear SP Goel, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Oct 06, 2014 IFB Industries Customer Care's response Dear SP Goel, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future. In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||
1 Comment | |||
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Kindly let me know when will your immediately begin and till when will it last
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